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Frequently asked questions

Everything you need to know about the product and billing.

Is there a free trial available?

Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.

Can I change my plan later?

No! You decide who you want to connect with. When someone wants to connect, you will have to approve them before they can message you or see your contact details.

What is your cancellation policy?

Unlimited! StarKatcher is free and unlimited when it comes to how many influencers or sponsors you can connect with or message.

Can other info be added to an invoice?

Yes! We are worldwide and anyone can join!

How does billing work?

Yes of course! You can contact our support line whenver you have a question.

How do I change my account email?

Of course! You can cancel at any time and you already know that we are free so there's no issues with refunds or anything like that! You can also re-join whenever you want!

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